Sophie’s French Maids- License # 29658- insured to up to 2 million
www.sophiesfrenchmaids.com 805 451 1291
I/We _____________________________ authorize Sophie’sFrenchMaids (SFM) the sub-contractors/employees to provide cleaning
service for my/our properties/rental/office space. We/I understand the flat-fee charge for the cleaning service provided per se propriety
$__________ for ____hours maximum. It can NOT exceed ______ hours and any time there after will be billed at $50/per hour per person
at 15 minutes increment which is $25. Type of cleaning today _________________ Address _______________________________
House must be cleared of clutter, kitchen sink clear of dirty dishes/dishwasher already emptied if needed/picked up of things off the floor/under the beds (unless prior arrangement of organization project ). If there is a special need of special care and precaution let us know before we start the job as roaming pets/instable furniture feet, shelves, no protective cushions under the feet of the heavy furniture/loose nails on walls/ curtain rods/blinds/mirrors/painting/pictures frames/unstable lamp shades- not secured properly to the walls etc
We are pet friendly but pets left in the house will be protected to the best of our ability but we are not responsable of the behavior & security of the pet within the home while the service is being performed. I/ we understand that it is preferred if the occupant of the house leave the room while we clean it and he/she is aware of our equipment/tools/ cleaners put on floor/counters/tables by entrance door/hallways.
I must inform SFM if I/we are allergic to any cleaning products before they start the job to avoid using them.
Payments : Due at the time of service -if it is a new client payments is done before the service is rendered/for recurrent clients with relationship- There is the option of payment at the end of the service. Payments accepted : cash/check/Venmo/credit cards
LAUNDRY AND SPECIAL PROJECTS ARE NOT DONE AT THE FIRST VISIT UNLESS AGREED UPON ARRIVAL. THOSE REQUESTS ARE DONE ON WEEKLY MAINTENANCE VISITS IF OUR EXTRA TIME PERMITS IT. VACATION RENTAL CLEANING CLIENTS MUST PROVIDE EXTRA SET OF SHEETS AND TOWELS.
GUARANTEES: WE DONOT REFUND ANY JOB BUT GLADLY RETURN TO REDO OVERLOOKED AREAS WITHIN 24 HOURS IF REQUESTED BY THE CLIENT WHO HIRED US/SIGNED THE CONTRACT/DID THE WALK THROUGH- NOT A NOT PRESENT OUT OF TOWN/STATE 3RD PARTY - WE CAN ALSO MAKE CORRECTIONS AT THE NEXT CLEANING VISIT OR DO A SPECIAL PROJECT TO MAKE UP FOR THE ERROR. Any deficiencies must be reported within 24 hours by the client himself/herself by phone. SFM is not responsible for the maintenance or repair of the clients vacuums/equipment that it is offer to clean his/her home.
CANCELLATIONS: A TRIP FEE IS $100 WILL BE APPLIED IF CANCELLED ON OUR WAY TO YOUR HOUSE FOR ANY REASONS- OR WITHIN 4 HOURS BEFORE OUR ARRIVAL. IF WE CAN NOT ACCESS THE INTERIOR OF YOUR HOME- CLIENTS FORGOT TO LEAVE A KEY OUT OR DOOR UNLOCKED KNOWING WE WERE SCHEDULED TO CLEAN THAT DAY/TIME. ALSO IF A CODE IS NOT WORKING AND WE CAN NOT UNLOCK THE DOOR. ALARM MUST BE OFF BEFORE WE ARRIVE AS WELL.
I DO NOT HOLD RESPONSABLE SFM FOR MICROSCOPIC CONSTRUCTION DUST CAUSSED BY CONSTRUCTION WORKERS DURING OR AFTER OUR VISIT.
I DONOT HOLD SFM/EMPLOYEE /HELPERS/SUB CONTRACTORS FOR ANY PROPRIETY DAMAGE OR PERSONAL INJURY BEFORE, DURING AFTER THE CLEANING IS PERFORMED.
I CHOSE TO HIRE SFM AT MY OWN RISK BEING AWARE THAT SFM IS LICENSED AND INSURED. I UNDERSTAND THAT SFM/OWNER/EMPLOYEE/HELPER WILL TAKE GOOD CARE OF ALL NECESSARY PRECAUTION AND FOLLOW SAFETY RULES LEARNED IN INSTRUCTION BOOK BEFORE BEING EMPLOYED BY SFM. IF THERE IS ANY SPECIAL CARE OR INSTRUCTIONS IT IS MY RESPONSIBILITY TO LET SFM KNOW ABOUT THOSE AREAS BEFORE WE STAR TTHE JOB. I HEREBY RELEASE SFM FROM ANY CLAIMS, DEMANDS & CAUSSE OF ACTION AS A RESULT OF A CLEANING SERVICE RESULTING IN A MISSING OR DAMAGED PROPRIETY.
THAT DOES NOT INCLUDE QUALITY OF WORK, OPERATOR ERROR, GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
I WAIVE & RELEASE SFM ALL CLAIMS FOR LIABILITY AGAINST SFM INCLUDING BUT NOT LIMITED TO LIABILITY ARISING FROM NEGLIGENCE & CARELESSNESS.
We refuse the right to work for any potential client who is not respectful and courteous.
I UNDERSTAND THAT I HAVE READ THIS DOCUMENT,
I FULLY UNDERSTAND ITS CONTENT.
I AM VOLUNTEERING SIGNING THIS WAIVER/RELEASE $ PROMESSE TO PAY FOR THE HOURS WORKED UNDER MY ROOF.
IF NOT SATISFIED WITH TH FIRST INITIAL CLEANING I AM NOT UNDER ANY OBLIGATION TO CONTINUE TO HIRE SFM.
SIGNATURE & DATE :