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SANTA BARBARA'S PREMIER LOCALLY OWNED CLEANING & MAID SERVICE SINCE 1990
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Sophie's French Maids is a local Santa Barbara business, your home is cleaned by owner Claudine Trabuc and her longtime employees, ensuring consistency, trust and high standards.
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“Sophie's French Maids exceeded my expectations in every way. My house has never felt cleaner and I find it so much easier to keep it clean with their monthly service. I really appreciate how they focus on the details- light switches, top of the fridge, door knobs and more!"
Frequently asked questions
How does your service work?
Myself, the owner operator plus assistant will come to your home. Before we clean your home, we will evaluate your cleaning needs and determine a resonable flat fee for our services based on a maximum number of hours. If additional cleaning or special projects require additional cleaning hours beyond our estimate, we will inform you of these fees prior to the next scheduled appointment in order to allow for the additional time needed to address those issues. It is very simple: I take a look at your place, give you an estimate, you sign the authorization and agreement contract (during that time I will ask you simple questions as : "anything I should be aware of? already broken items? not very incommon to have an faulty door on an applicance, blind, derailled doors, insteady shelves etc, ELECTRONICS : warning with modums, internet boxes etc. PETS: indoor/outdoor pet, excessive barking, potentially vicious animals, gated area allocated for the pet. ENTRANCE DOOR SAFETY : how you want us to lock the door or exit the house? Once everyhting is establised and understood we start the job, at some point I will request you to inspect it to make sure everything is satisfactory and your expectations are met. You write your iniatials/sign for final approval. We can schedule a next cleaning visit at that point with a final fee for maintenace cleaning (at that point I will point out the special projects we noticed).
Do we bring our own supplies and equipment?
We bring our own cleaning supplies. These comprise sprays, wipes, polishes, bleach, etc that are found at traditional supermarkets. We can bring organic cleaning supplies upon advanced request, but please be aware that organic cleaning products do not always clean as effectively as traditional cleaning products.
Are we licensed, bonded and insured?
Yes indeed we are insured, licensed and bonded & I must add that after over 28 years of providing outstanding housecleaning, we have never had a claim with our insurance.
How do I schedule an appointment?
The fastest most efficient way to schedule a first time housecleaning appointment is to call us directly.
How expensive will it be to clean my home?
The price for the first time we clean your home is approximately $200-$250. This first time fee provides up to 3 hours of team cleaning. We will use our first visit to establish your cleaning needs as well as determine which, if any, special projects may be needed, such as cleaning baseboards, woodwork or inside of cabinets.
What services are excluded from standard house cleaning services?
Special projects are cleaning services that require additional focus and cleaning time. They should be integrated into a regular cleaning plan. For example, we may identify certain areas of your home, such ovens, bbq's, guesthouse, inside cabinets, woodwork or under the cluttered beds or behind appliances, dusting high reached shelves, treating leather couches, etc that need extra attention.
Do I have to be at home during a cleaning visit?
Yes for the first visit only (or someone over 18 years of age who will be responsable to sign and check the final job & pay). This is necessary to ensure that we have provided the appropriate price quote and meet your expectations before we leave. If you can not be present then there must be a person in the house over 18 years of age to sign the contract/check the job/pay/inform me of anything related to the house. We guarrantee our job for 24 hours so call me and let me know if we miss an area we will gladly return- Please note that we do NOT refund any fee already paid for hours already worked.
How long have you been cleaning homes in Santa Barbara?
We are a locally-owned independent business. We have been cleaning homes in Santa Barbara for 28 years.
What services don't you do? EXCLUSIONS
We provide standard cleaning for homes of all types. This traditionally includes dusting, wiping surfaces, disinfecting and scrubbing bathrooms, vacuuming, mopping, cobweb removal, polishing wood floors, mirrors, empyting trash cans.
How ready does my home need to be before your visit?
Our goal is to ensure that your home is clean which specifically refers to disinfecting, wiping, washing, polishing, vacuuming, etc.
Does move out cleaning include hauling?
No. You must have your home empty when we arrive, including the refrigerator and freezer. All trash must be discarded. We will take care of the cleaning to ensure that you get your cleaning deposit back from your landlord. Our job is guaranteed for 24 hours after the service.
Are we COVID-19 safety compliant?
Yes! We are CDC corona virus compliant. We are commited to your safety. We wear masks and gloves and disinfect our equipment after each use. To avoid cross contamination, we prefer to use your own vacuum.
Do we offer same day service and weekend service?
We work by reservation only unless we have a cancellation and can gladly offer same day emergency service or weekend service. We are a small family company. Owner operated.
Locally owned and operated in Santa Barbara since 1990, Sophie's French
Maids has been providing our customers
with the utmost attention and care.
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Our owner operated business model
allows us to give you a personalized
level of service that can't be matched.
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We feel that supporting locally owned
businesses creates a stronger community.
Let us show you why our
customers love us.
CONCIERGE SERVICES
We also offer concierge service or recommendations for all types of additional professional services that are outside of the scope of standard cleaning services. Ask us about: Carpet Cleaners, Window Washers, Professional Blind Cleaners, Floor Stripping, Waxing, & Bath Tub/Shower Resurfacing Companies, and Handymen.